§ 1 WHO IS YOUR CONTRACTOR?

Your contract partner is the

ASHÉRA Cosmetics GmbH
represented by your manager Mrs. Jacqueline Heimgärtner

Rüdigerstraße 4
D-93053 Regensburg

Telephone: +49 9632 840400
E-Mail: info@ashera-cosmetics.de

Commercial Register: Register Court Regensburg HRB 15196
Sales tax identification number. DE304730773

§ 2 OFFER AND CONCLUSION OF CONTRACT

The products offered by us and their essential features can be found in our current product catalogs or the product pages on our homepage. With the update of our Internet offer all previous product offers lose their validity.

The presentation of the assortment on the product pages of our homepage does not constitute a legally binding offer, but rather a non-binding online catalog. By clicking on the button “Buy” you place a binding order of the goods contained in the shopping cart. The confirmation of the receipt of your order is made together with the acceptance of the order immediately after sending by automated e-mail. With this e-mail confirmation the purchase contract came about.

Until the legally binding acceptance of your order, the following reservations apply: Our product offers are only valid while stocks last. For particularly small quantities, we reserve the right to offer only customary quantities. In case of unavailability of the ordered goods, we reserve the right to refuse your order. In this case, we will inform the customer immediately about the unavailability and possibly refund already made payments to the customer immediately.

You can order your order after prior registration on our homepage (ashera-cosmetics.de) online by completing and submitting the order form provided there (for the possibilities to recognize and correct input errors before submitting the order see § 4). The receipt of your order will be confirmed to you electronically via online orders.

§ 3 IDENTIFICATION AND CORRECTION OF INPUT ERRORS ON ONLINE ORDERS

If you have added the items you want to your order, you can access the item overview via the shopping cart icon in the upper right corner of the homepage. Here it is possible to change the numbers or to remove items completely from your order. In the next step, the personal data required for the order processing is queried. By agreeing to the General Terms and Conditions and Consumer Protection Notices you will reach the last step of the ordering process. Here you will find a summary of your chosen items, the total price of your order and all details of delivery and payment. Check all information carefully for possible input errors. If you make a correction, use the Change button next to the data you want to change. If all information is correct, click on “Submit order”. This completes the ordering process.

§ 4 PRICES, SHIPPING COSTS AND RETURN COSTS IN EXERCISE OF THE RIGHT OF WITHDRAWAL

The prices stated at the time of placing the order on the product pages of our homepage apply. These amounts represent the final prices, which include all taxes.

The delivery fee is € 4,90. The delivery of our products can be made to Germany, Austria, Belgium, Denmark and the Netherlands.

§ 5 DELIVERY

The delivery of our products can be made to Germany, Austria, Belgium, Denmark and the Netherlands. For the delivery to the delivery address of the customer we charge in addition to the purchase price the shipping costs stated under § 4.

§ 6 PAYMENT / LATE PAYMENT

You can choose either

via PayPal
via PayPal Express Checkout
Cash on delivery or
pay by cash in advance.

The purchase price and the applicable shipping and packaging costs are basically due upon conclusion of the contract. If the customer is in default of payment, we charge the statutory default interest of 5 percentage points (for merchants in the amount of 8 percentage points) above the respective base rate (§ 288, § 247 BGB). Our right to assert any higher damages caused by default remains unaffected. In addition, we reserve the right in case of default of the customer to withdraw from the contract in accordance with the statutory provisions.

§ 7 WARRANTY / LIABILITY

The statutory warranty provisions (§ 434ff BGB and, if the customer is a consumer, additionally § 474ff BGB) apply. The warranty period is two years, for used goods one year, in each case from the statutory limitation period. Any claims for damages are due to the customer within the statutory limitation period.

Complaints and warranty rights can be asserted against:

ASHÉRA Cosmetics GmbH
represented by your manager Mrs. Jacqueline Heimgärtner

Rüdigerstraße 4
D-93053 Regensburg

Telephone: 0941 646688-0
E-Mail: info@ashera-cosmetics.de

Commercial Register: Register Court Regensburg HRB 15196
Sales tax identification number. DE304730773

In order to facilitate our work, we ask you to describe the reason for your complaint as accurately as possible.

§ 8 OWNERSHIP

The delivered goods remain our property until full payment of the purchase price.

§ 9 APPLICABLE LAW

The contracts concluded with us are exclusively subject to the substantive law of the Federal Republic of Germany, with the exception of the UN Convention on the International Sale of Goods, even if the customer has his seat outside the Federal Republic of Germany.